Privacy Policy
Effective Date: July 7, 2026
At Tea Ranch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase from our online store.
1. Information We Collect
When you visit our website or place an order, we may collect personal information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers; please see our Terms & Conditions for full transactional disclaimers)
- Order history
- IP address, browser type, device information, and website usage data
You may also choose to provide additional information when contacting us or subscribing to our newsletter.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and customer experience
- Respond to inquiries
- Send promotional emails or newsletters if you have chosen to receive them
- Prevent fraud and protect the security of our website
3. Sharing Your Information
Tea Ranch does not sell your personal data for monetary compensation. However, like many online stores, we share certain information with advertising partners to show you relevant teas based on your interests. You can opt out of this sharing at any time. We may share your information with trusted third-party service providers who help us operate our business, including payment processors, shipping carriers, email marketing providers, website hosting services, and analytics providers. These providers receive only the information necessary to perform their services and are expected to protect your information. We may also disclose information if required by law or to protect our legal rights. We use IONOS to host our digital storefront and Square/PayPal to process payments safely.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us understand how visitors use our site. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly if cookies are disabled.
To provide full transparency to our tea community, the specific types of trackers running on the backend of our online storefront include:
- Necessary Cookies: These essential files are strictly required to ensure the site operates properly, such as remembering the specific premium loose-leaf items you place in your shopping cart while you browse.
- Analytics Trackers: These data tools help us study how visitors arrive at and interact with our website so that we can continually optimize our site performance and user experience.
- Marketing Trackers: These tracking pixels allow us to deliver tailored promotions, updates, and tea recommendations to you on your preferred social and digital platforms.
5. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or business requirements
- Withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
We will respond to applicable privacy requests within the time required by law.
6. Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of electronic transmission, storage, or internet transmission is completely secure, and we cannot guarantee absolute security.
To the fullest extent permitted by applicable law, Tea Ranch shall not be liable for any unauthorized access to, disclosure of, or loss of personal information resulting from circumstances beyond our reasonable control, including but not limited to cyberattacks, hacking, malware, data breaches, or other security incidents.
7. Third-Party Links
Our website may contain links to third-party websites. Tea Ranch is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13, we will promptly delete it.
9. Changes to This Privacy Policy
Tea Ranch may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or would like to exercise your data rights, please contact us via our Contact page, email us directly at info@tearanchtea.com, or write to us at our Tea Ranch, LLC, 7501 Captain Soelzer St., Unit 833, Black Hawk, SD 57718.
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* All Teas in Reusable Glass Jars